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Question 1 of 2
1. Question
Watch the video developed the Mometrix Academy “Counselor: Basic Skills of a Counselor”
https://www.youtube.com/watch?v=lJXSf-cx8V8 (10,50’)Match the skills and the behaviours as described in the video.
Sort elements
- Listening
- Empathy
- Genuineness
- Concreteness
- Open questions
- Interpretation
- Information giving and removing obstacles to change
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1.Attending: eye contact, eliminate distractions, affirming head nods, limit movements, encourage verbalisation, reflect their posture and language, lean forward.
2.Observing: content (what has been said) and process (non-verbal communication). -
1. non-verbal and verbal attending: communicate to them that you are paying attention.
2. paraphrasing: listen and recall, identify the content, rephrase, perception check.
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1.Be honest
2.Be yourself
3.Be comfortable -
1.Stay focused
2.Pursue realistic growth
3.Ask questions
4.HERE and NOW -
1.Guide thought
2.Intentional questions
3.Don’t drill
4.Paraphrase -
1.Gives new perspective
2.Provokes thoughts/feelings
3.Explanation for behaviours
4.Don’t overuse -
1.Give facts, data, resources and answers.
2.Identify problems
3.Find helpful alternatives
CorrectIncorrect -
Question 2 of 2
2. Question
Which of the Counselling skills do you think can be relevant for social workers working with unaccompanied minors? Why?
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -