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Question 1 of 1
1. Question
What do you think is the most correct way to resolve a conflict?
The options are:
Put them in a row.( in order to describe how the conflict management procedure works)-
Acknowledge that there is a problem.
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Emphasize the Ground rules (No interruptions, respect the others, address the issue not the person)
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Look for areas of agreement.
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Affirm the value of different opinions.(Do not allow personal attacks)
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Listen to everyone’s point of view
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Define the conflict early.
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Create solutions (a list)
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Choose a solution
CorrectIncorrect -